Collaboration: comments, feedback, RACI

Comments

Every task has a comment thread. Open the task drawer and scroll to Activity; the thread is at the bottom. Comments support Markdown, code blocks, and @-mentions of other members.

Mentioning someone sends them a notification (in-app and email — they can tune this in Settings → Profile → Notifications) and adds them as a watcher of the task. They’ll see future changes until they stop watching.

Feedback

"Feedback" is ProMan’s lighter-weight cousin of approvals. Instead of formally submitting a task for review, click Ask for feedback in the task menu and pick one or more teammates. They get a focused prompt in their inbox and can respond with an emoji reaction or a short comment.

Use feedback when you want a check, not a sign-off. Use approvals when something actually has to land.

RACI

Every task can have a RACI assignment — four labels that answer the question "who is involved in this, and how?"

• Responsible — the person doing the work. Usually the assignee.
• Accountable — the person who signs off. Exactly one.
• Consulted — people who need to give input before work happens.
• Informed — people who need to know it’s happened, but don’t need to weigh in.

Set RACI from the task drawer under the People section. Consulted people get pinged automatically when the task moves to In progress, and Informed people are notified when it flips to Done.

If your team doesn’t want to use RACI, ignore it. Nothing breaks.

Reactions

On any comment, hover and click the smiley icon to add a reaction. No threading, no drama — just a fast "I saw this" or "agreed". Reactions don’t trigger notifications.

Mentions of projects and tasks

Inside comments and descriptions you can type #proj to autocomplete a project name, or #task to autocomplete a task in the current project. The resulting link stays clickable and survives task renames.

Attachments

Drag a file into a task drawer (or paste an image from your clipboard) to attach it. Files live in Vercel Blob storage, scoped to the organization, and respect the plan’s max attachment size (5 MB on Free, 25 MB on Plus, 100 MB on Pro, 500 MB on Max).

Attachments can be removed by the uploader, the task’s accountable person, or admins. Removed attachments are soft-deleted — admins can restore them for 30 days.

Notifications

By default everyone watches their own tasks and anything they comment on. In Settings → Profile → Notifications you can choose which events trigger an email vs. just in-app. The defaults are deliberately quiet — we don’t spam.

If you need total quiet, there’s a Do not disturb toggle that mutes all notifications for a set duration.

Next up

Comments and RACI cover task-level collaboration. Next chapter: teams and org structure.